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Avina Craft

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FAQs

What is Avina Craft?

Avina Craft is a small handmade studio where every piece is created with care, intention, and a touch of personal story. We specialize in handcrafted items designed to bring warmth, beauty, and joy into everyday life.

When will my order ship?

We usually process and ship orders within 1–3 business days.
Once your order is shipped, you will receive a confirmation email with your tracking number.

Can I change or cancel my order after placing it?

If your order has not been shipped yet, we can help you modify or cancel it.

Please contact us as soon as possible at service@avinacraft.com

How long does shipping take?

Standard delivery normally arrives in 7–15 business days, depending on your location.
Holiday seasons may experience slight delays, but we will always keep you updated.

Do you offer order tracking?

Yes! After your package is shipped, you will receive a tracking link via email so you can follow your order every step of the way.

What is your return policy?

We accept returns within 30 days of delivery.
Items must be unused, unwashed, and in original condition.
To start a return, simply contact us at service@avinacraft.com.

Is my payment information secure?

Yes. All payments are processed through secure, encrypted gateways that meet industry-standard protection. Your card information is never stored on our website.

Do you store my credit card details?

No. Avina Craft does not store or have access to your credit card information.
All transactions are handled by trusted third-party payment processors.